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All orders are shipped with DHL GoGreen

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Shipping, taxes, and discount codes are calculated at checkout

Privacy Policy (Full, GDPR-Compliant)

1. Data Controller

EUKIDIEN – Kate Völker
Brahmstraße 10, 82140 Olching, Germany
Email: hello@eukidien.love

2. Hosting & Technical Operation

Our website and online store are hosted by Shopify International Ltd., 1-2 Haddington Road, Dublin 4, Ireland.
Shopify may store personal data (e.g., IP address, browser data, payment details) on servers located within and outside the EU.

3. Data We Collect

We process the following categories of data:

  • Contact data (name, address, email, phone number)
  • Payment data (credit card, PayPal, Shopify Payments)
  • Order data (products, quantities, prices)
  • Usage data (IP address, browser type, device data, visited pages)
4. Purpose of Processing

We use your data to:

  • process and deliver your order,
  • communicate with you regarding purchases or inquiries,
  • fulfil legal obligations (e.g. tax, accounting),
  • personalise your shopping experience,
  • send marketing emails (only with explicit consent).
5. Legal Basis

Processing is based on:

  • Art. 6(1)(b) GDPR (contract performance),
  • Art. 6(1)(f) GDPR (legitimate interest),
  • Art. 6(1)(a) GDPR (consent, e.g. newsletter).
6. Data Disclosure to Third Parties

Your personal data is shared only with:

  • Shopify (hosting and payment processing),
  • DHL (shipping and delivery),
  • Accountants and legal advisors (as legally required).

We never sell or rent your personal data to third parties.

7. Cookies

We use cookies to enable essential shop functions (e.g., cart, login) and analytics.
You can disable or delete cookies via your browser settings at any time.

8. Newsletter

If you subscribe to our newsletter, we will store your email address to send occasional updates about EUKIDIEN.
You can unsubscribe at any time via the link in each email.

9. Data Subject Rights

You have the right to access, rectify, delete, restrict or transfer your personal data and to object to processing.
You may withdraw your consent at any time.
Complaints can be submitted to the competent Data Protection Authority in your country.

10. Data Retention

We store your personal data only as long as required for legal, contractual or business purposes (typically up to 10 years for accounting records).

11. Security

We use SSL encryption (https) to protect your data. No transmission over the internet can be guaranteed 100 % secure, but we take all reasonable precautions.